Shipping Policy

Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Delivery Estimates

You'll typically receive your order within 1-3 weeks of purchase, depending on where you're located as all products are made to order.

Please let us know if you have a specific timeline required before purchasing so that we may evaluate the likelihood that your order will reach you in time. While we can't guarantee delivery times as these are heavily controlled by the carrier, we're happy to provide estimates!

Delivery estimates are otherwise automatically shared at checkout. Historically, 99% of our orders are delivered within these estimates. 

International Shipping

Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Evilwater Originals is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.